Shipping policy and delivery time
Shipping costs are calculated individually for each order. The shipping prices shown on this website are accurate for most countries except Australia.
Import duties are not included in the shipping price. Please check with your country’s customs authority for applicable import duty costs.
If you buy several goods in one order, we reserve the right to send you goods in one parcel. Subject to the security of the combined transport of ordered goods.
Transport damage and claims
We qualitatively pack goods in combined layers of various materials (polystyrene foam, air tape, cardboard). This helps in most cases to deliver the most fragile goods intact.
Customer shall check the consignment for any physical damage and, if any found, mention this in POD (Proof of Delivery) documents of Logistics.
Please check the goods when they are delivered to make sure there is no damage – if there is damaged goods in the package, please send the claim to the shipping company.
We recommend taking photos of packages received or shooting a video of unpacking the product. And ask your shipping company for make the damage report. You can get the insurance quote and transfer the shipping cost directly to your shipping company.
As a result we can send you a replace, send partial or full refund for damaged item.
Return Policy
Returns are not accepted, but in some rare scenarios where a return is authorized, a fee of shipping cost may be applied.
We sell rare used goods in the “as is” condition. Therefore, if you are very demanding on the condition of the goods, refuse to buy.
Special order and combined shipping
If the products you are after are not listed on our online store, please email us about the details of them. We will email back to you with the prices and availability for them. Once we quote them and you decide to order them, they can be ordered through special order at our online store.